Shipping policy

ORDER PROCESSING

Please allow 1-2 business day to process your order. Expect an email with order confirmation and shipping confirmation to let you know your order is on the way!


STORE PICKUP – Boneham Peters Mosman & Sydney CBD

Orders can be picked up daily from the location you selected during checkout. Store Pickup available at (be sure to check which store you purchased from):

Boneham Peters Mosman
Shop 3/124 Avenue Rd, Mosman NSW 2088
Hours:
Monday-Friday 9 am–5 pm
Saturday: 10 am–5 pm
Sunday: Closed

Boneham Peters Sydney CBD
Shop 1a/56 Clarence St, Sydney NSW 2000
Hours:
Monday-Friday: 8:30 am–4 pm
Saturday & Sunday: Closed

An email will be sent when your order is ready for pickup.


FLAT RATE SHIPPING

Orders are generally shipped within 1 business day using Australia Post (delivery standard is 2–8 business days). Flat rate shipping fee of $20.00 applies to Express shipping within Australia.
Standard shipping is free over $100.
Optional: We do not ship outside of Australia at this time. Please contact us for international enquiries.

SIGNATURE ON DELIVERY

All Frame deliveries require an adult signature. Once your package has been delivered to the correct address, we cannot be responsible for lost or stolen packages. Please be sure to ship your order to a secure location.

Orders are dispatched within 48 hours from our warehouse in Australia. 


DOMESTIC SHIPPING RATES AND ESTIMATES

We offer the following shipping options within Australia:

Shipping option Estimated delivery time Price
Express 1 to 4 business days $20.00
Standard 2 to 8 business days Free

INTERNATIONAL SHIPPING

At this time, we do not ship internationally through our online store. Please contact us at hello@bonehampeters.com.au for international enquiries.


CUSTOMER SERVICE CONTACT

If you have any further questions, please don't hesitate to contact us at:
📧 hello@bonehampeters.com.au